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10. October 2025
Paytm Unveils Revolutionary Ai-Powered Business Device For Indian Smes
Paytm has launched India’s first AI-powered Soundbox, a cutting-edge business device designed to empower small and medium enterprises across the country. Unveiled at the Global Fintech Fest 2025, this innovative solution marks a significant milestone in merchant technology, poised to revolutionize the way businesses operate in India.
At its core, the Paytm AI Soundbox is an intelligent assistant that leverages artificial intelligence (AI) to provide merchants with real-time insights and responses based on their payment activity and business data. This device can converse with merchants in 11 Indian languages, making it a game-changer for the country’s diverse linguistic landscape.
The AI-powered soundbox boasts an inbuilt assistant that offers merchants valuable information about their collections, trends, and performance. With just a simple voice query, merchants can access a wealth of data, including summaries of their daily transactions, helping them make informed decisions to boost sales and improve operational efficiency. In a live demonstration, Paytm CEO Vijay Shekhar Sharma asked the soundbox about the amount of money it received on the soundbox in a single day. The device responded promptly, providing the answer in the same language used by the merchant.
The Paytm AI Soundbox is designed to be an indispensable companion for small and medium enterprises across various industries, including retail stores, cafés, restaurants, and outdoor locations. Its sleek design and user-friendly interface ensure smooth operation, even in areas with limited connectivity. The device’s technical specifications are impressive, running on Android with dual displays – one touchscreen and another for quick updates.
It also supports dynamic QR codes, tap, and card transactions, making it an ideal solution for merchants looking to expand their payment options. With WiFi and 4G connectivity, the soundbox is designed to work seamlessly across different environments, whether indoors or outdoors. “From bringing QR payments to launching the Soundbox, we are now entering the intelligence age with AI-first products,” Sharma said in a statement.
This announcement marks an important step forward for Paytm’s commitment to empowering merchants through innovative technology. By positioning itself at the forefront of the “intelligence revolution” in fintech, Paytm is well on its way to democratizing access to AI tools, making them more inclusive and practical for India’s merchant base. In recent months, Paytm has made several significant strides in enhancing its merchant services.
The company introduced an AI-powered search engine tool, Perplexity, which can be accessed through the Paytm app on both Android and iPhone. Users can ask their queries, and the tool will provide responses with citations on a Perplexity interface. The introduction of Perplexity highlights Paytm’s dedication to providing merchants with cutting-edge tools that can help them navigate complex business challenges.
By expanding its range of AI-powered solutions, Paytm is demonstrating its commitment to empowering small and medium enterprises across India. As the fintech landscape continues to evolve, Paytm’s efforts to incorporate AI technology into its merchant services are likely to have a significant impact on the industry. With the launch of the Paytm AI Soundbox, the company has taken a bold step towards making AI tools more accessible and practical for merchants in India.
The future of business is looking brighter than ever, with AI-powered solutions like the Paytm AI Soundbox poised to revolutionize the way entrepreneurs operate. As India’s merchant base continues to grow, it will be exciting to see how Paytm’s innovative offerings help them navigate the complexities of modern commerce. With its focus on empowering small and medium enterprises through cutting-edge technology, Paytm is well-positioned to become a leader in the fintech revolution.
The launch of the Paytm AI Soundbox represents a significant milestone in the company’s journey towards becoming the go-to platform for merchants in India. As the fintech landscape continues to evolve, it will be fascinating to see how this innovative solution shapes the future of commerce in the country. With its focus on empowering small and medium enterprises through cutting-edge technology, Paytm is poised to make a lasting impact on the Indian business community.