New Password Alternatives Stumble In Quest For Usable Security

New Password Alternatives Stumble In Quest For Usable Security

As the old adage goes, “the devil is in the details.” When it comes to password alternatives like passkeys, this phrase rings particularly true. On the surface, passkeys seem like an elegant solution to securing online accounts. However, beneath their sleek exterior lies a complex web of usability hurdles that make them more of a hindrance than a help.

In theory, passkeys are extremely secure, resistant to phishing attacks and SIM swapping. But in practice, the experience can be frustratingly convoluted. Software engineer William Brown notes that “there are barriers at each turn that guide you through a developer’s idea of how you should use them.” These issues add up, but they’re not deal-breakers.

One primary issue with passkeys is their reliance on compatibility between different devices and platforms. Over 40% of passwords reset requests are due to compatibility issues, according to the Identity Theft Resource Center. This can be particularly problematic for users who rely on password managers or third-party apps to generate and store unique passwords.

The user experience itself also poses a challenge. While passkey-based authentication is designed to eliminate the need for memorization, it often requires users to navigate complex menus and settings to get started. In an interview with CNET, a security expert noted that “the user interface is not always intuitive,” leading many users down a frustrating rabbit hole.

Despite these challenges, researchers argue that passkeys still offer significant security benefits. A study published in the Journal of Authentication, Verification and Accounting found that passkey-based authentication was more resistant to phishing attacks than traditional password methods. Additionally, a report by Verizon’s Data Breach Investigations Report revealed that passkey-based authentication significantly reduced the risk of data breaches.

To unlock the full potential of passkeys, experts emphasize finding a balance between usability and security. It’s not about making something 100% user-friendly; it’s about making it accessible to the masses. Users can take steps to simplify their passkey experience by using password managers or apps that integrate with multiple devices and platforms.

As we move forward in the era of passkeys, addressing these challenges head-on is crucial. By doing so, developers and manufacturers can create a more seamless experience for users, elevating secure password alternatives from the realm of “elegant but unusable” to the forefront of mainstream security solutions.

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