15. December 2025
Mphasis Unlocks Future Growth With Revolutionary Innovation Program
Mphasis, an IT services company, has been steadily building its capabilities through its Sparkle Innovation Program launched in 2016. This initiative has become a significant channel for enterprise-focused innovation, helping the company accelerate solution development, strengthen its AI-led portfolio, and support clients across various sectors.
The program fosters innovation by partnering with startups, academic bodies, and research entities. This strategic approach enables Mphasis to tap into the creative energy of the startup ecosystem, leveraging the latest technologies and emerging trends to drive business outcomes for its clients. By collaborating with a diverse range of partners, Mphasis brings new ideas and perspectives to the table, ensuring that its solutions remain relevant and cutting-edge.
Sparkle delivers value to Mphasis’ clients through the development of AI-led solutions. The company invests heavily in artificial intelligence (AI) research and development, offering a growing range of AI-powered services to its customers. These solutions address specific business challenges, such as risk management, customer service, and operational efficiency, and are underpinned by advanced analytics and machine learning capabilities.
In the banking sector, Sparkle has helped clients enhance their digital transformation efforts, leveraging AI-powered solutions to improve customer engagement, reduce risk, and increase operational efficiency. In the insurance sector, Sparkle has supported clients in developing more sophisticated risk assessment models using advanced analytics and machine learning techniques to better understand complex policyholder behavior.
A notable example of the program’s success is Mphasis’ partnership with fintech venture Upswot. By working closely with Upswot, Mphasis provides AI-powered solutions to US-based regional and global banks, helping them improve their risk management capabilities, enhance customer experience, and reduce operational costs. The partnership has reported tangible business outcomes across multiple clients.
In the healthcare sector, Sparkle has developed AI-powered solutions for patient data analysis and personalized medicine. By leveraging advanced analytics and machine learning capabilities, Mphasis helps healthcare organizations better understand complex patient data, identify new insights, and develop more effective treatment plans.
The program has also enabled Mphasis to accelerate solution development, driving revenue growth and improving its competitiveness in a rapidly changing market. By investing in innovative technologies and collaborating with startups and academic bodies, Mphasis stays ahead of the curve, delivering cutting-edge solutions that meet evolving client needs.
Mphasis’ relationships with research entities and academic bodies reflect the program’s success. The company has partnered with institutions like the Museum of Art & Photography to tap into the creative energy of the startup ecosystem and leverage the latest trends and technologies to drive business outcomes for its clients. This partnership has enabled Mphasis to develop sophisticated solutions for the cultural sector using advanced analytics and machine learning techniques.
Srikumar Ramanathan, chief solutions officer at Mphasis, notes that Sparkle delivers measurable business outcomes and drives revenue growth for clients. The company is committed to continuing this trajectory of innovation by leveraging the latest technologies and emerging trends to drive business success in a rapidly changing market.
Measurable success has been reported across multiple sectors, cementing Sparkle’s position as a leader in innovation consulting. With Sparkle, Mphasis drives growth and competitiveness for both its clients and itself.