13. January 2026
Motorola Faces Backlash Over Slow Software Updates
Motorola has faced criticism for its limited software support, leaving many of its devices without access to the latest Android OS updates. The company promises up to five years of Android updates to many of its devices, which is a significant improvement from its previous policies. However, this list is still much smaller compared to those that offer up to six or seven years of software support.
Motorola has curated a list of devices that promise to receive three generations of major Android OS updates. These include the Motorola Razr 2023 (Razr 40), Motorola Razr+ 2023 (Razr 40 Ultra), and various Edge models such as the Edge 70, Edge 60, Edge 60 Pro, and more.
One reason for this limited policy could be the cost and complexity of software development and testing. The company may need to balance the costs with the number of devices it wants to support. Additionally, some devices may not receive updates due to hardware limitations or other technical reasons.
However, there are signs that Motorola is working towards improving its software support. Last year, it launched the Edge 50 Neo with a promise to offer five Android OS updates, which was later expanded to include other devices. The company has also taken steps to speed up software rollouts, such as the recent Android 16 rollout.
To address the concerns of users who are left waiting for updates, Motorola could consider expanding its list of eligible devices to include more mid-range models, prioritizing testing and development on these devices, partnering with other manufacturers or companies to share resources and expertise in software development and testing, and providing more transparency regarding its update policy and timeline.
Despite the limitations, Motorola’s efforts to provide timely and consistent software updates will benefit some users. The company’s commitment to improving its software support is a positive step forward, and it remains to be seen how these efforts will impact future devices and user experiences.