18. June 2025
Miso Robotics Seals Deal With Roboworx For Seamless Restaurant Automation
Miso Robotics Inc., a leading provider of restaurant automation systems, has announced a strategic partnership with Roboworx, a nationwide robot service and support company. The agreement will provide installation, maintenance, and ongoing support for Miso’s flagship product, the Flippy Fry Station, designed to automate the frying process in restaurants.
The collaboration aims to help Miso deliver “Day 1 ROI” (return on investment) to its customers through reliable and intelligent automation. Rebecca Davis, Vice President of Operations at Miso Robotics, highlighted the need for a service partner with deep robotics expertise and a national reach to ensure that Miso’s systems are deployed and maintained to the highest standard.
“The restaurant industry is facing persistent labor shortages and operational challenges,” said Davis. “Automation has become essential for improving efficiency, reducing food waste, and enhancing customer satisfaction. Our goal at Miso is to provide our customers with a reliable and efficient solution that helps them thrive in today’s competitive market.”
Miso’s Flippy Fry Station is designed to take on the undesirable task of cooking fried foods such as French fries, onion rings, chicken, and tacos in a safer work environment. The robot is powered by Miso’s proprietary Kitchen AI, which delivers 99% uptime with “self-healing” capabilities. This ensures that restaurants can operate without interruption, even when maintenance or repairs are required.
One of the key benefits of Flippy is its ability to expand labor flexibility. Restaurant employees under the age of 18 can operate the robot in compliance with federal regulations, making it an attractive solution for businesses looking to reduce labor costs while maintaining a safe and compliant work environment.
Miso’s robotics-as-a-service (RaaS) model offers Flippy with no upfront costs and a monthly fee that is often less than the cost of a full-time employee. This makes it easier for restaurants to adopt automation technology without breaking the bank. Currently, Flippy Fry Stations are deployed in 20 locations, including Jack in the Box and White Castle restaurants, with weekly deployments scheduled through the end of September.
The partnership between Miso Robotics and Roboworx will enable both companies to provide restaurant operators with a complete, powerful, and reliable solution that delivers a rapid return on investment (ROI). Jeff Pittelkow, Managing Director of Roboworx, highlighted the importance of having a knowledgeable service partner like Roboworx to support Miso’s automation platform.
“Miso’s automation platform is powerful and intuitive, but like any sophisticated system, it requires knowledgeable support to deliver its full potential,” said Pittelkow. “As the service backbone of Miso’s nationwide rollout, we’re helping the company set a new standard for restaurant automation – and helping it and its customers thrive.”
Under the agreement, Roboworx will provide installation, maintenance, and ongoing support for both new installations and existing Flippy Fry Stations. The Chicago-based company’s field-service technicians will lead deployments, conduct preventative maintenance, provide on-demand service, and perform regular customer success check-ins.
Roboworx ensures that both robot OEMs (Original Equipment Manufacturers) and end customers maximize the value of their robot fleets through its services. These include on-call break/fix, installation, customer training and retraining, and warehousing/depot services. The company also offers a Robo Service Manager (RSM) software to help its technicians optimize robot repair, maintenance, and operations.
Roboworx caters to a variety of robots across numerous industries, including warehousing, cleaning, delivery, security, and more. The company’s services are available through flexible subscription or pay-as-you-go programs, tailored to the needs of each partnership.
The strategic partnership between Miso Robotics and Roboworx demonstrates the growing importance of robotics and automation in the restaurant industry. As the demand for labor continues to rise, automation technology like Flippy Fry Station is becoming increasingly attractive to restaurants looking to improve efficiency and reduce costs.
With its proprietary Kitchen AI and self-healing capabilities, Flippy Fry Station is poised to revolutionize the way restaurants operate. By partnering with Roboworx, Miso Robotics can ensure that its customers receive the support they need to get the most out of their automation systems.
The benefits of automation technology like Flippy Fry Station are clear. With its ability to expand labor flexibility and deliver a rapid return on investment, it is an attractive solution for restaurants looking to improve efficiency and reduce costs. By providing comprehensive installation, maintenance, and support services, both companies can help restaurants optimize their operations and improve customer satisfaction.
The growth of robotics and automation technology is a key trend in the restaurant industry, with companies like Miso Robotics and Roboworx at the forefront of innovation. As the demand for labor continues to rise, this partnership will be crucial in helping businesses find innovative solutions to labor shortages and operational challenges.
In the future, we can expect to see more restaurants adopting automation technology like Flippy Fry Station. With its ability to expand labor flexibility and deliver a rapid return on investment, it is an attractive solution for businesses looking to improve efficiency and reduce costs. As the partnership between Miso Robotics and Roboworx continues to grow, it will be interesting to see how they help shape the future of restaurant automation and labor solutions.
Ultimately, the success of companies like Miso Robotics and Roboworx depends on their ability to provide comprehensive support services to their customers. By partnering with these companies, restaurants can ensure that they receive the expertise and support needed to get the most out of their automation systems.
The future of robotics and automation technology is bright, and companies like Miso Robotics and Roboworx are leading the way.