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05. April 2025
LG Electronics USA Inc. has introduced a commercial-grade autonomous vacuum cleaner, developed in collaboration with the Marriott Design Lab, to revolutionize the hospitality industry. The LG Robotic Vacuum Cleaner is now available to hotels and resorts following successful implementation pilots at Marriott International properties.
This innovative solution is designed to provide hotel associates with a robust, user-friendly, and efficient way to maintain clean floors in corridors and meeting spaces. According to Michael Kosla, senior vice president of LG Electronics USA, “The LG Robotic Vacuum Cleaner is a prime example of how our collaboration with the Marriott Design Lab is advancing innovation for the entire industry. It’s a game-changer for hotel operators looking to enhance their cleaning processes and improve guest satisfaction.”
The LG Robotic Vacuum Cleaner boasts powerful suction capabilities, making it ideal for commercial environments like hotels and resorts. Its advanced navigation system, equipped with lidar, vision, and simultaneous localization and mapping (SLAM) sensor fusion technology, allows the robot to accurately measure distance and navigate through challenging spaces without getting stuck.
One of the standout features of this robot is its ability to handle both larger and smaller areas. While it can efficiently clean expansive spaces like banquet rooms and guestroom corridors overnight, minimizing guest disruption, it’s also well-suited for smaller areas like corridors and meeting spaces. This versatility makes it an attractive solution for hotels looking to streamline their cleaning processes.
The system is equipped with a 3-liter (0.7 gal.) capacity dustbin that can handle larger debris such as paper scraps. The robot uses two cleaning methods: suction and sweeping, ensuring thorough coverage of the floor area. To ensure seamless operation, the LG Robotic Vacuum Cleaner comes with a multi-language mobile app and a cloud-based management platform.
These tools provide real-time access to cleaning progress, battery level, location, and other data points, allowing hotel operators to efficiently manage multiple units within a building simultaneously. The system also generates statistical data based on cleaning history, offering enhanced operational insights that can help hotels optimize their cleaning schedules and improve overall efficiency.
LG’s partnership with Marriott International is a significant milestone in the development of this innovative solution. According to Robert Guidice, chief global operations officer for Marriott International, “The LG Robotic Vacuum Cleaner is the result of collaboration between Marriott Design Lab and LG as we leverage a shared dedication to reimagining hospitality operations. By working together to develop and test new technologies and solutions, we aim to help hospitality associates work smarter and deliver innovations to market that will benefit the entire hospitality industry.”
This partnership builds on LG’s history as an approved Marriott International vendor and leading provider of hotel televisions to Marriott properties across various brands. The collaboration demonstrates LG’s commitment to understanding the needs of the hospitality industry and developing solutions that address those needs.
LG has been at the forefront of robotics innovation, with recent investments in the sector aimed at strengthening its presence in this growing area. In January, the company secured a majority stake in Bear Robotics Inc., an autonomous service robot developer in Silicon Valley. This strategic move aligns with LG’s strategy to expand its commercial robot business and integrate it with Bear Robotics’ line.
As part of this integration, LG’s commercial robot business will benefit from Bear Robotics’ expertise in developing autonomous service robots that can navigate complex environments and provide value-added services to customers. With this partnership, LG is poised to become a leading provider of innovative robotics solutions for the hospitality industry.
The LG Robotic Vacuum Cleaner represents a significant milestone in the development of commercial robotic vacuum cleaners for hotels and resorts. Its advanced features, versatility, and user-friendly design make it an attractive solution for hotel operators looking to enhance their cleaning processes and improve guest satisfaction. By leveraging the power of robotics and artificial intelligence, hotels can now enjoy cleaner floors, reduced maintenance costs, and enhanced operational efficiency.
As the hospitality industry continues to evolve, solutions like this will play an increasingly important role in shaping the future of hotel operations. With LG’s commitment to innovation and its partnership with Marriott International, there is no doubt that the future of hotel cleaning will be cleaner, more efficient, and more enjoyable for everyone involved.