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23. December 2024
Sears’ Srini Kandala Shares Insights on the Future of AI Employment at AI Summit New York
At the recent AI Summit New York, Sears’ Chief Information Officer Srini Kandala discussed the emerging trend of AI-powered employees. The rise of AI technology has been gaining momentum in recent years, with many companies exploring its potential to automate tasks and enhance operational efficiency.
Kandala emphasized that this trend raises significant questions about the future of work and the role of human employees in the AI-powered workforce. According to a report by Gartner, nearly 30% of customer service representatives will be automated by 2025, while 40% of software developers will work alongside machines. A study by McKinsey found that up to 50% of tasks currently performed by humans could be automated in the next decade.
To adapt to this changing landscape, organizations need to develop strategies to upskill their workers. Kandala stressed that AI is not a replacement for human intelligence, but rather a tool that can augment our capabilities. “We need to focus on developing skills that complement AI, such as creativity, critical thinking, and problem-solving,” he said.
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By leveraging this vast resource and expertise, Kandala hopes that organizations can better prepare themselves for the challenges and opportunities presented by AI-powered employment. The future of work is not about replacing humans with machines, but about working together to achieve greater productivity and innovation.