Axon Week 2025: Revolutionary Drones Unlock New Frontiers In Public Safety
AXON Week 2025: A Turning Point in Public Safety Drone Operations
The event, held in Phoenix from …
23. December 2024
Australia’s stagnant productivity growth and rising burnout epidemic may soon be addressed by a revolutionary technology: agentic AI. Predicted to play a pivotal role by 2025, intelligent automation technology provider UiPath sees this technology as a beacon of hope for the country.
According to Galstian, UiPath’s local head of solutions and customer advisory, Australia’s low productivity growth – averaging just 1.2% throughout the 2010s – is partly due to burnout. A recent survey of 1,000 full-time office workers found that a staggering 80% were experiencing some level of burnout in 2024. Microsoft’s 2022 Work Trend Index revealed an even more alarming figure: 62% of Australian workers were burned out, higher than the global average of 48%.
Agentic AI enables automation to expand into decision-making tasks, allowing AI agents to reason independently and interact with tools, such as robotic automation systems, to perform actions. This technology can help organisations attain productivity gains while reducing burnout by automating decision-making tasks and providing technology support for manual tasks.
The potential applications of agentic AI are vast and varied. In manufacturing, it can streamline supply chain and logistics planning tasks, making them easier to manage. In retail, it can take the sector’s ability to market and sell to the next level by orchestrating hyper-personalised sales and marketing initiatives. Professional services can benefit from human-virtual agent collaboration, with agents helping with tasks such as analysing financial reports.
The healthcare industry is also poised to reap the benefits of agentic AI. Galstian sees multiple use cases for AI agents in Australian health care, including analysing health results and assisting with patient management. The global workforce is experiencing burnout at an alarming rate, with almost a third (32%) of employees worldwide saying they “felt extremely” or “very” burnt out, compared to 29% in 2023.
Organisations should focus on areas where automation potential lies, reducing non-value added work, opportunities for error, and cycle times. By doing so, they can increase scale and speed without driving up costs. The door is open for AI agents to support workers with tasks, making their lives easier and more manageable. Microsoft’s Work Trend Index has highlighted the growing importance of employee well-being and stress management, which agentic AI can help alleviate.
UiPath is seeing excitement and anticipation in the Australian market as it gears up for the adoption of agentic AI technologies. Galstian says there are many areas where this technology can be applied, from processing streamlining to reducing human intervention. The last mile of AI transformation is here, and it’s about to revolutionize the way work is done in Australia.
The rise of agentic AI is seen as a critical component in addressing productivity growth challenges and burnout epidemics globally. IBM’s vision for an army of autonomous agents that can interact with humans and perform various workplace tasks is becoming increasingly plausible.